Delta Air Lines
What Delta is doing to make things right for customers impacted by CrowdStrike disruption
27 Jul 2024
Following the CrowdStrike outage and resulting operational disruption, Delta is continuing to offer several customer-focused options to e
Delta starts Thursday’s operation with zero cancellations
25 Jul 2024
Operational reliability returned to normal Thursday morning, with zero canceled mainline and Delta Connection flights.* Normal operations are expected to continue Friday and beyond. Major initiatives
Delta's Wednesday operation returns to normal
25 Jul 2024
Delta teams saw a significant return to operational reliability on Wednesday, with only 48 canceled flights as of 4:30 p.m. EDT.1 Normal operations are expected to continue Thursday and beyond. All of
Delta continues supporting customers as operations stabilized
25 Jul 2024
Delta teams across our global network continue to restore operational reliability with significant reductions in cancellations and delays on Tuesday and even fewer to start morning operations on Wedne
An update for Delta customers from CEO Ed Bastian (July 24)
24 Jul 2024
Delta CEO Ed Bastian sent the following email to customers on Wednesday morning as the airline continues to recover from the impact of last week's CrowdStrike outage.
Delta teams make progress to restore operation
24 Jul 2024
Editor's note: The following update was shared internally with all Delta employees on Tuesday, July 23:The past few days have been extraordinarily difficult across Delta following the CrowdStrike
Delta people working 24/7 to restore operation, support customers, get crews to right place at right time
23 Jul 2024
Delta people worked Monday to get the airline’s complex global operation back on track after cybersecurity vendor CrowdStrike’s faulty Windows update rendered IT systems of companies across the globe
Featured
Company story – Quaker Oats
By Kiron Kasbekar | 08 Mar 2024
Quaker Oats is a company whose products I remember from my childhood days. Years before a foreign exchange crisis caused the Indian government to impose curbs on consumer product imports, we used to see a host of foreign brands in the Indian market. Including Quaker Oats, which I remember eating when I was a child, and which has been available for the past two decades or more.
How Quaker Oats grabbed customers’ attention
By Kiron Kasbekar | 07 Mar 2024
Quaker Oats, the American food products giant that was created in 1901 through the merger of many older oat millers, and was acquired by a bigger foods giant, Pepsi, in 2001, has been an innovative company. One example of its innovativeness shows in its packaging – the cereal box it launched in 1915.
Company story – Cunard Line
By Kiron Kasbekar | 12 Jan 2024
The Cunard Line started its life in Glasgow in 1839 as the British and North American Royal Mail Steam-Packet Company when Samuel Cunard was awarded the first British transatlantic steamship mail contract.
Samuel Slater – textile tycoon or traitor?
By Kiron Kasbekar | 26 Dec 2023
Samuel Slater is a name that holds significant importance in the annals of American industrial history. Often referred to as the ‘Father of the American Factory System’, Slater's contributions played a pivotal role in shaping the nation’s industrial landscape.
Underwood Typewriter Company – an icon of the past
By Kiron Kasbekar | 21 Dec 2023
You’ve probably never heard of Underwood typewriters. For the company folded up in 1963 – 60 years ago. You may not even have seen and handled a typewriter, unless someone in your family owned one.
The rise and fall of Chrysler
By Kiron Kasbekar | 16 Dec 2023
A century ago, the American automobile industry was more crowded than a vegetable market on a Sunday morning, with such a wide variety of stuff on sale that buyers were spoilt for choice. Buyers could pick and choose, bargain, pay up and drive out with the newly purchased vehicle.
TRW – the tide turned
By Kiron Kasbekar | 13 Dec 2023
There used to be an American company called Thompson Ramo Wooldridge Inc. This company, which was a global supplier of automotive systems, modules, and components to car and truck manufacturers, started small, as most companies do. Then, as the automotive industry grew bigger, so did TRW.
The rise and fall of Nokia
By Aniket Gupta | 07 Dec 2023
My interest is stories about dominant companies that failed all of a sudden. These companies were once etched into people’s minds but have since become a symbol of nostalgia. One such company, which was the biggest in its industry before it failed catastrophically, is Nokia.
Yahoo!: The first king of the internet
By Aniket Gupta | 01 Dec 2023
The year is 1994. You go to the internet to search for a particular website, but there is no Google that could be used to search your desired website. What do you do? The answer is that you use Yahoo.
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